Loving the regulars, welcoming the newbies
In your 10 a.m. Wednesday Bay Bridge Closure/BART update....
* Early reports from riders on how things are going this first workday of the bridge closure ranged from "not so bad" to "a hot mess," so it's varying a lot by station.
* We expect an official update on ridership numbers sometime after 10:30 a.m. and will post it on our main website (where you can find all the latest news).
* We have an online survey posted now aimed especially at new riders -- helping us get insight into how new or infrequent riders are using BART and what might encourage them to keep riding, even after the bridge reopens.
We love our regulars and appreciate your patience with the newbies! Have seen quite a few messages like the one above with people poking fun at those new to the system. But people are also pitching in to help others out, showing them how to use the faregates or helping them to find their stop. Give 'em a break!
Anyone can take the survey and be entered to win a $100 gift card.
Expect more updates here later.
Tip of the hat to Connor T. McDonald for the tweet in the image above.
